Financial Difficulties


The free advice organisations listed below will be better positioned to provide you with personal advice from trained staff.


Citizens Advice: For advice and information on debt visit your local Citizens Advice Bureau or go to: (England and Wales); (Scotland); or


National Debtline: If you live in England, Wales or Scotland phone 0808 808 4000 or visit for debt advice and information.


StepChange (formerly CCCS): For debt advice throughout the UK: 0800 138 1111


Money Helper: Tel: 0800 011 3797   Website


Other Support


Shelter (Homelessness):  Tel: 0808 800 4444 Website


Mind (Mental Health):  Tel: 0300 123 3393 Website


Macmillan Cancer Support:  Tel: 0808 808 0000 Website


Refuge (Domestic Abuse):  Tel: 0808 200 0247 Website


Age UK (General support for older customers) : Tel: 0800 678 1602 Website


Samaritans (Struggling to cope, Suicidal thoughts, someone to talk to): Tel: 116 123 Website