Our experience in managing both fixed and mobile collection projects spans 20 years. Telecommunications competition has increased over the years and more often, providers are facing the challenge of maintaining recoveries whilst reducing customer churn.

C.A.R.S. utilise a data checking system which corrects mailing addresses and searches for alternative debtor information at the loading stage in order to produce more accurate contact data.

This combined with dedicated teams who understand the goals and objectives, dictate our performance management processes. Implementing these directives into bespoke strategies has produced considerable improvements in both performance and customer retention for telecommunications providers.

OneBill Group We are proud to assist the UK Telecom Service Provider of the year 2007.