The directors of C.A.R.S. have over 20 years experience in the debt collection and credit market.

We recognise that technology has brought major improvements in managing volumes of accounts, however, our philosophy is that we are still primarily a “people business” and we reward individual performance linked to client led objectives.

Investment in staff is, and will always be, the key differentiator for C.A.R.S. in delivering the high principles of customer service and performance, that we believe in and our customers expect.

With this in mind our internal Training Manager is responsible for a robust recruitment process which identifies key attributes and suitability for each of our industry sectors.

Each new staff member is required to successfully complete a structured training and compliance programme. Our new recruit will be fully supported and motivated to deliver optimum performance for the chosen team. This process is reviewed regularly to ensure that each staff member has the skills necessary to perform the job function effectively.